1. INTRODUCTION AND LEGAL BASIS

This Privacy Policy (“Policy”) governs the collection, use, processing, storage, and disclosure of personal data by GOAT Technologies (“Company,” “we,” “our,” or “us”).

This Policy is established in accordance with applicable data protection laws, including but not limited to:

• The UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data
• Any other applicable international data protection regulations where relevant

By accessing our website, engaging our services, or submitting personal data, you expressly consent to the practices described herein.

 

2. DEFINITIONS

For the purposes of this Policy:

• “Personal Data” means any information relating to an identified or identifiable natural person
• “Processing” means any operation performed on Personal Data, including collection, storage, use, or disclosure
• “Data Subject” means the individual to whom the Personal Data relates

 

3. DATA WE COLLECT

We may collect and process the following categories of Personal Data:

3.1 Identification Information

• Full name
• Email address
• Phone number
• Business/company details

3.2 Technical and Usage Data

• IP address
• Browser type and device information
• Website interaction data

3.3 Transactional Data

• Payment details (processed via secure third-party providers)
• Billing and invoicing records

3.4 Communications

• Emails, messages, inquiries, and support interactions

The Client warrants that any data provided is accurate and lawfully obtained.

 

4. PURPOSE OF DATA PROCESSING

We process Personal Data strictly for legitimate business purposes, including:

• Provision and delivery of Services
• Client communication and support
• Contractual performance and billing
• Internal analytics and service improvement
• Compliance with legal and regulatory obligations

We do not process Personal Data beyond what is necessary for these purposes.

 

5. LEGAL BASIS FOR PROCESSING

Personal Data is processed under one or more of the following lawful bases:

• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Explicit consent of the Data Subject

 

6. DATA SHARING AND DISCLOSURE

We do not sell, rent, or commercially exploit Personal Data.

However, we may disclose data to:

• Authorized employees and contractors
• Third-party service providers (hosting, payment processors, analytics tools)
• Legal authorities where required by law

All third parties are contractually obligated to maintain confidentiality and data protection standards.

 

7. INTERNATIONAL DATA TRANSFERS

Where necessary, Personal Data may be transferred outside the United Arab Emirates.

In such cases, we ensure:

• Adequate data protection safeguards
• Compliance with applicable legal requirements

The Client expressly consents to such transfers where required.

 

8. DATA SECURITY MEASURES

We implement commercially reasonable and industry-standard safeguards, including:

• Secure servers and infrastructure
• Encryption protocols
• Restricted access controls
• Regular system monitoring

However, the Client acknowledges that:

👉 No system can guarantee absolute security

The Company shall not be liable for breaches caused by:

• External cyberattacks
• Third-party system failures
• Events beyond reasonable control

 

9. DATA RETENTION

We retain Personal Data only for as long as necessary to:

• Fulfill contractual obligations
• Comply with legal requirements
• Resolve disputes and enforce agreements

Upon expiration of retention periods, data may be securely deleted or anonymized.

 

10. RIGHTS OF DATA SUBJECTS

Subject to applicable law, Data Subjects may request:

• Access to their Personal Data
• Correction of inaccurate data
• Deletion of data (where legally permissible)
• Restriction of processing

All requests must be submitted in writing and may be subject to identity verification.

The Company reserves the right to deny requests where:

• Required for legal compliance
• Necessary for contractual enforcement

 

11. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Improve website functionality
• Analyze user behavior
• Enhance user experience

Users may disable cookies via browser settings; however, this may impact website performance.

 

12. THIRD-PARTY LINKS AND SERVICES

Our website or services may include links to third-party platforms.

The Company is not responsible for:

• Privacy practices of third parties
• Content or policies of external websites

Users are advised to review third-party policies independently.

 

13. CHILDREN’S DATA

Our services are not intended for individuals under the age of 18.

We do not knowingly collect Personal Data from minors.

If such data is identified, it will be promptly deleted.

 

14. LIMITATION OF LIABILITY

To the maximum extent permitted under UAE law:

The Company shall not be liable for:

• Unauthorized access beyond our control
• Data breaches caused by third parties
• Loss of data due to user negligence

 

15. POLICY UPDATES

The Company reserves the right to amend this Policy at any time without prior notice.

Updated versions shall be effective immediately upon publication.

Continued use of our services constitutes acceptance of such updates.

 

16. GOVERNING LAW

This Policy shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

 

17. CONTACT INFORMATION

For any privacy-related inquiries, requests, or complaints, you may contact:

GOAT Technologies
info@goattechnologies.ae